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Return & Refund Policy

At Strykrr, customer satisfaction is one of our top priorities. If your purchase does not meet your expectations, we offer a simple and fair return and refund process. By placing an order through Strykrr, you agree to the terms outlined below.

1. Return Eligibility (15-Day Policy)

You may request a return within 15 days of receiving your order. To qualify for a return, the item must meet all of the following conditions:

  • Completely unused and unworn
  • In the same condition as received
  • Returned in its original packaging with all tags and accessories included
  • Free from any customer-caused damage
  • Accompanied by proof of purchase or order confirmation

Please note that items showing signs of use, wear, or damage may not be accepted.

2. Non-Returnable Items

The following items are not eligible for return:

  • Gift cards
  • Clearance or closeout sale items
  • Final sale products
  • Personalized or custom-made products
  • Opened, used, or damaged items not caused during delivery

3. How to Start a Return

Before sending any item back, you must first request return authorization from our support team.

Email: support@strykrr.com

Please include:

  • Your order number
  • The reason for the return
  • Clear photos if the item is damaged or defective

Once your return request is approved, our team will provide return instructions. Returns sent without prior authorization may not be processed.

4. Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 15 days of delivery at .

Please attach clear photographs of the issue. Depending on the situation, we may offer:

  • A replacement item at no additional cost
  • A full refund

Replacement delivery times may vary depending on your location.

5. Exchanges

We only offer exchanges for items that arrive damaged, defective, or incorrect.

If your product has an issue, please contact us within 15 days of delivery at and include clear photos of the problem. Once approved, we will arrange a replacement at no additional cost.

We do not offer exchanges for size changes, preference changes, or ordering the wrong product. In such cases, customers may request a return according to our Return & Refund Policy and place a new order separately.

6. Return Shipping

Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

Please note:

  • Original shipping charges are non-refundable
  • Return shipping costs may be deducted from your refund amount

7. Restocking Fees

Strykrr does not charge any restocking fees for approved returns. However, the cost of the return shipping label may be deducted from your refund amount unless the item received was damaged, defective, or incorrect.

8. Refund Process

Once your return is received and inspected, we will notify you by email regarding the approval or rejection of your refund.

If approved:

  • Your refund will be issued to your original payment method
  • Refunds are typically processed within 5 business days after approval
  • Bank processing times may vary depending on your payment provider

9. Late or Missing Refunds

If you have not received your refund yet, please follow these steps:

  • Recheck your bank account
  • Contact your credit card provider, as refunds may take time to appear
  • Contact your bank for additional processing information

If you have completed all of the above and still have not received your refund, please contact us at for assistance.

10. Order Cancellations

Orders may be canceled for a full refund before they are shipped. Once an order has been dispatched, it can no longer be canceled but may still qualify for return under this policy.

11. Discounts & Promotions

All discount codes and promotional offers must be applied during checkout. We cannot issue refunds or credits for discount codes that were forgotten or not applied at the time of purchase.

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